ConnectWise PSA skills and tools under ops/connectwise (hub-sanitized 2026-11-01: client intel, internal workflow/credential/member/company ids, archived-page apiToken/sessionId stripped to placeholders)

2026-11-01 13:34:58 -08:00
commit 9c96092034
@@ -0,0 +1,93 @@
+import os
+import requests, base64, json, datetime, re
+
+# Generic ConnectWise cert-renewal scheduler.
+# Usage: edit TICKETS list, run. Schedule = expiry minus 7 days;
+# Sat/Sun shifts to preceding Friday; 9am PDT start, staggered +1h per same-day block.
+# Set PATCH_STATUS=True to flip tickets to 'Scheduled' (status id 13) after entry creation.
+
+def _load_creds():
+    """Load ConnectWise API creds from ~/.secrets/connectwise or env."""
+    path = os.path.expanduser("~/.secrets/connectwise")
+    keys = {}
+    if os.path.exists(path):
+        with open(path) as f:
+            for line in f:
+                if "=" in line and not line.lstrip().startswith("#"):
+                    k, v = line.strip().split("=", 1)
+                    keys[k.strip()] = v.strip()
+    for k in ("CW_COMPANY_ID", "CW_PUBLIC_KEY", "CW_PRIVATE_KEY", "CW_CLIENT_ID"):
+        if os.getenv(k):
+            keys[k] = os.environ[k]
+    missing = [
+        k for k in ("CW_COMPANY_ID", "CW_PUBLIC_KEY", "CW_PRIVATE_KEY", "CW_CLIENT_ID")
+        if not keys.get(k)
+    ]
+    if missing:
+        raise SystemExit(
+            f"missing {missing}: export them or populate ~/.secrets/connectwise"
+        )
+    return keys
+
+
+_CREDS = _load_creds()
+COMPANY_ID = _CREDS["CW_COMPANY_ID"]
+PUBLIC_KEY = _CREDS["CW_PUBLIC_KEY"].lstrip("+")
+PRIVATE_KEY = _CREDS["CW_PRIVATE_KEY"]
+CLIENT_ID = _CREDS["CW_CLIENT_ID"]
+
+BASE = "https://cw.vistanetinc.com/v4_6_release/apis/3.0"
+MEMBER_ID = 147          # SBrown
+WHERE_ID = 4             # Remote
+SCHED_STATUS_ID = 2      # Firm
+SCHED_TYPE_ID = 4        # 'S'
+SPAN_ID = 1              # normal block
+REMINDER_ID = 4          # 15 minutes
+TICKET_STATUS_SCHEDULED = 13
+PATCH_STATUS = False     # True -> also PATCH ticket status to Scheduled
+
+auth = base64.b64encode(f"{COMPANY_ID}+{PUBLIC_KEY}:{PRIVATE_KEY}".encode()).decode()
+H = {"Authorization": f"Basic {auth}", "clientId": CLIENT_ID, "Content-Type": "application/json"}
+
+TICKETS = []  # e.g. [122333, 122334, 122332, 122335, 122331, 122330, 122329, 122328]
+
+
+def plan_date(expiry):
+    d = datetime.date.fromisoformat(expiry) - datetime.timedelta(days=7)
+    while d.weekday() >= 5:
+        d -= datetime.timedelta(days=1)
+    return d
+
+
+def main():
+    plan, slot = [], {}
+    for tid in TICKETS:
+        t = requests.get(f"{BASE}/service/tickets/{tid}", headers=H).json()
+        m = re.search(r"Expiring on (\d{4}-\d{2}-\d{2})", t.get("summary") or "")
+        expiry = m.group(1)
+        d = plan_date(expiry)
+        hour = 16 + slot.get(d, 0)
+        slot[d] = slot.get(d, 0) + 1
+        plan.append({"tid": tid, "co": t["company"]["identifier"], "expiry": expiry,
+                     "date": d.isoformat(),
+                     "start": f"{d.isoformat()}T{hour:02d}:00:00Z",
+                     "end": f"{d.isoformat()}T{hour+1:02d}:00:00Z"})
+    for p in plan:
+        r = requests.get(f"{BASE}/schedule/entries", headers=H,
+                         params={"conditions": f"(objectId = {p['tid']})", "pageSize": 50})
+        if any(e.get("dateStart") for e in r.json()):
+            print(f"{p['tid']}: SKIP (existing dated block)"); continue
+        body = {"name": f"{p['co']} / Domain certificate renewal expiring {p['expiry']}",
+                "objectId": p["tid"], "member": {"id": MEMBER_ID}, "where": {"id": WHERE_ID},
+                "dateStart": p["start"], "dateEnd": p["end"], "reminder": {"id": REMINDER_ID},
+                "status": {"id": SCHED_STATUS_ID}, "type": {"id": SCHED_TYPE_ID},
+                "span": {"id": SPAN_ID}, "hours": 1.0}
+        r = requests.post(f"{BASE}/schedule/entries", headers=H, json=body)
+        print(f"{p['tid']}: {r.status_code} {r.json().get('id') if r.status_code == 201 else r.text[:150]}")
+        if PATCH_STATUS:
+            requests.patch(f"{BASE}/service/tickets/{p['tid']}", headers=H,
+                           json=[{"op": "replace", "path": "status/id", "value": TICKET_STATUS_SCHEDULED}])
+
+
+if __name__ == "__main__":
+    main()